Products
Our entire collection is manufactured using Tencel Modal Mircro, carbon zero fibers. Its soft feel and breathability provide your skin with a soft touch and repel any irritation. Its cooling, moisture-wicking qualities leave your skin fresh from any perspiration more than any cotton sleepwear could.
The incredibly soft fabric should be washed gently at 30°C degrees. Avoid any dry-cleaning, bleaching, or tumble dry.
One of a Kin is certified carbon zero with minimum carbon emission, and our eco-friendly manufacturing process minimalizes water and energy consumption. Using wood as a raw material, our high-standard fibers are exclusively spun in Austria and created through photosynthesis. Renowned for its exceptional softness, the certified bio-based fibers are compostable, biodegradable, and can be fully recycled! With our responsibility to our environment in mind, we are committed to prevent further land and sea contamination. As a result, our packaging can be re-used, repurposed, and recyclable.
At the end of each year, a charity that aligns with our values is selected. The full profit of our doudou sales will be donated in order to support their efforts.
Order
-To place an order visit our collection page
-Once you found the item you like, select the size, color and quantity and place it to add to bag
-Continue shopping to add new items to your basket
-Once completed click on the right corner of the page to view your shopping page
-Check out as guest or sign in to create an account
-Enter your contact details and just click to complete your order.
Yes, you can place an order without creating an account. However, creating an account will make your order management easier. You can manage our order from there, save it to your wish list and save your address to process your order easier.
You can use any gift voucher by entering the voucher code on the gift box at the checkout page.
If you would like to modify your order once it has been placed, please contact your customer service center.
Please contact our customer service directly and inform our team within 2 days of receiving your order contact@oneofakin.com
Returns & Refund
You can return your item within 14 days of delivery. We only accept returns of items unworn, with hangtags on, and in their original poly bag the items were shipped with. We will issue a return within 48 hours of receiving and inspecting the merchandise. The refund takes 5-7 business days to reach out to you.
For returns please follow this link: https://af81ba.returnscenter.com
Returns are free of charge locally. For more information, please visit link here
Refunds are issued within 48 hours of receiving the items in our facility after quality approval and that the items is inspected. Credit card refund can take up to 5-7 days.
Yes, you can return multiple orders at the same time with 1 shipment if it is within the 14 days return policy.
Please note that we do not accept merchandise exchange. Instead, kindly place a new order.
Delivery
Please contact our customer service directly and inform our team within 2 days of receiving your order contact@oneofakin.com
4 hours delivery in Dubai Only (Cut off time 6PM UAE time): 25 AED
Same day delivery across UAE (Cut off time 1PM UAE time): 15 AED
1-2 days express delivery across UAE (Cut off time 8PM UAE time): FREE
2-5 working days express delivery Worldwide: 30 AED
Please contact our customer service team if you would like to change your delivery address as soon as possible after placing the order at contact@oneofakin.com
You can track your order by checking the Airway bill number we will send you via email.
We offer several options in terms of delivery schedule ranging from 4hrs to 2 days depending on the option you take. Please visit the dedicated page to review the delivery schedule option.
Payments
Credit / Debit card:
Using certified leafing encryption technology, your details will remain private and encrypted throughout the whole process. A secure shopping experience is a priority and a guarantee. We currently accept Visa, Mastercard, and Amex cards.
Tabby:
Tabby allows you to pay in 4 interest-free payment installments with no interest or fees. When you place your order, at check out you can select the Tabby option and fill out your details. Available only in UAE.
Yes, we offer payments method in installments with Tabby with no interest or fees. Tabby is available in UAE and KSA. You can select pay with Tabby at Check out.
Tabby brings a new way to shop and place orders online in installments. To use Tabby as your preferred payment method, select Tabby at checkout and choose one of the payment options:
1) 4 interest-free payments: buy now and split the cost into 4 equal payments. Your debit card will be charged every month. No interest, no fees.
2) Pay in 14 days: get your order first and make your payment in full in 14 days with any card after your purchase is shipped. No upfront payment. No interest, no fees
Before using your Apple Pay, make sure you save your card in your Apple Wallet. once you gave a card on file, you can shop with One of A Kin easily. Once you have added your items to the cart, just tap the Apple Pay button on the product page or at the checkout page. Just authenticate your payment on your Apple device to process payment
You can use any promo code or discount code at check out, your discount will be automatically applied.